Non-orders are a pain. These are when a buyer contacts you, requests a specific pair of panties, we go through all the different methods of payment and specifics of the order, payment is promised and then…zip, zero, nada, nothing. No payment.
I never know what to do on these occasions. Do I put it down to just one of those things? After all a buyer is perfectly entitled to change his mind, and he doesn't have to tell me has either or do I assume payment is lost and he's thinking I've received payment but not fulfilling my order!! If I email and tell him payment isn't received is that breaking the etiquette of absolute discretion? Or has he already broken it by not cancelling his order?
What really peeves me though is that when an order is made on a pair of panties in my sales gallery, I label it as reserved so no one else requests them. I then have to have the label taken off otherwise it will never be sold.
Oh well, just one of those things.
Filed under: understand thy customers, used panties
